Warranty Support
TATDC provides warranty coordination for equipment supplied through authorised channels. Warranty coverage, duration and specific inclusions depend on the manufacturer and product category.
Warranty Process
- Customer reports the issue with photos, serial number and purchase reference.
- TATDC performs initial assessment and verifies warranty status.
- Where applicable, TATDC coordinates with the manufacturer or supplier.
- Approved warranty claims are processed for parts replacement or repair.
- Service records are updated for future reference.
Warranty coverage is subject to manufacturer terms and conditions. Damage caused by misuse, unauthorised modification, or failure to follow operating instructions may void warranty coverage.