Mobile Field Service

Mobile Field Service

TATDC offers mobile field service for customers requiring on-site technical support, diagnosis and repair coordination.

How to Request Mobile Service

  1. Submit a service request with equipment details, fault description and location.
  2. TATDC performs initial remote assessment.
  3. Field service is scheduled based on technician availability and location.
  4. On-site diagnosis and repair (or referral to workshop if required).
  5. Service report and recommendations provided after the visit.

Mobile field service is subject to location, road access, technician availability, equipment condition, spare-parts availability and applicable transport, labour and service charges.